Privacy Policy

Last Updated: 2025

This Privacy Policy explains how Panagiotis Megalooikonomou (“we”, “us”, “our”) collects, uses, stores and protects your personal data when you visit or shop at our website (the “Site”) or interact with our services.

We are committed to safeguarding your privacy and complying with all applicable data protection laws, including the EU General Data Protection Regulation (GDPR).

By using our Site, you agree to the practices described in this Privacy Policy.

1. Who We Are

Business Name: Panagiotis Megalooikonomou

Activity: Jewellery Design, Manufacture & E-Commerce

Location: Stadiou 33, Athens, 10677, Greece

Website: megalooikonomou.gr

Email: (You will provide this for final implementation)

We act as the Data Controller of your personal data.

2. Personal Data We Collect

We may collect the following categories of personal data:

A. Information you provide directly

• Name and surname
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely by payment providers; we do not store card numbers)
• Account login details (username, password)
• Order history and preferences
• Messages sent through contact forms or customer support
• Information submitted for custom-made jewellery or 3D modeling requests

B. Information collected automatically

• IP address
• Device and browser information
• Cookies and tracking technologies
• Pages visited and time spent on the Site
• Products viewed or added to wishlist
• Referring website or search engine

C. Information from third-party tools

• Analytics (e.g., Google Analytics)
• Payment gateways (e.g., Stripe, PayPal, Viva Wallet)
• Shipping providers (e.g., courier services)

3. How We Use Your Personal Data

We use your data for the following purposes:

To process and deliver orders

• Managing payments
• Shipping products
• Confirming your order
• Providing invoices

To create and maintain your account

• Login and authentication
• Order history access
• Wishlist functionality

To communicate with you

• Responding to enquiries
• Sending order updates
• Customer support assistance

For marketing purposes (only with your consent)

• Newsletters
• Product updates
• Exclusive offers

For site improvement & analytics

• Monitoring website performance
• Understanding user behaviour
• Enhancing usability and security

For custom-made or 3D modeling services

• Communicating design specifications
• Preparing digital prototypes
• Delivering final design files or custom pieces

4. Legal Basis for Processing (GDPR)

We process your personal data under the following legal grounds:

• Contractual necessity: To fulfil orders or provide services
• Consent: Newsletter, cookies, marketing communications
• Legitimate interest: Website security, fraud prevention, service improvement
• Legal obligation: Tax, accounting, transaction documentation

5. How Long We Keep Your Data

We retain your data only for as long as necessary:

• Orders: 7–10 years (legal obligation)
• Accounts: Until you request deletion
• Newsletter: Until you unsubscribe
• Analytics data: 14–26 months
• Support messages: Up to 24 months
• 3D modeling files: As agreed per project (or until deletion request)

6. Sharing Your Personal Data

We do not sell or rent your data.

We may share your data only with trusted partners:

• Payment processors (e.g., Stripe, PayPal, Viva Wallet)
• Shipping/courier companies
• IT hosting providers
• Newsletter/email platforms
• Analytics tools
• Legal or tax authorities (if required)

All third parties follow strict data protection requirements.

7. Cookies & Tracking Technologies

The Site uses cookies to:

• Enable essential functions (cart, checkout, login)
• Improve navigation
• Analyze website performance
• Personalize content or recommendations

You may manage or disable cookies through your browser settings.

A detailed Cookie Policy can be provided upon request.

8. Your Rights Under GDPR

You have the following rights:

✔ Right of access

Request a copy of your personal data.

✔ Right to rectification

Request correction of inaccurate or incomplete data.

✔ Right to erasure (“right to be forgotten”)

Request deletion of your data when legally possible.

✔ Right to restriction of processing

Temporarily limit how your data is used.

✔ Right to data portability

Receive your data in a structured, machine-readable format.

✔ Right to object

Object to marketing or legitimate-interest processing.

✔ Right to withdraw consent

If you previously gave consent, you may withdraw it at any time.

To exercise any of these rights, contact us at:

info@megalooikonomou.gr

9. Security Measures

We implement strict security practices including:

• SSL website encryption
• Restricted access to personal data
• Secure password practices
• Encrypted communication with payment gateways
• Regular server monitoring and backups

10. International Data Transfers

If your data is processed outside the EU, we ensure:

• Adequate protection under GDPR
• Standard Contractual Clauses (SCCs) when required
• Secure, compliant processing by third-party providers

11. Third-Party Links

Our Site may include links to external websites (e.g., social media, exhibitions, portfolio pages).

We are not responsible for their content or privacy practices.

12. Updates to This Privacy Policy

We may update this Policy occasionally.

Changes will be posted on this page with a new “Last Updated” date.

13. Contact Us

For questions regarding this Privacy Policy or your personal data:

Panagiotis Megalooikonomou

Email: info@megalooikonomou.gr

Website: https://megalooikonomou.gr/

Athens, Greece